Arinto Training & Support
One of the main reasons to make planning a success, is the alignment of your as is processes with your to be goals and to incorporate new technology on a realistic manner. Qualified training and support are essential for each project.
In every project Arinto takes care of the training of your key-user(s) before or during the GO-Live. These services are included in the implementation of each project.
Every customer with a active software subscription model has the right for support. All our customers can log their support issues during office hours on working days in 3 possible ways:
- By telephone
- Directly in the Arinto Application
- By e-amil to firstname.lastname@example.org
All open support tickets are being managed in Agile CRM. 80% of the calls are treated the same day.
You want to know more about how we do this? Please contact us!